Helpdesk IT Support | Professional ICT Solutions
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Helpdesk IT Support

Expert IT Support Solutions for Your Business

We provide comprehensive IT services to keep your business running smoothly. 24/7 support, proactive maintenance, and strategic IT planning.

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IT Support Team

Our Services

Comprehensive IT solutions tailored to your business needs

Network Setup & Management

Professional design, implementation, and maintenance of secure and reliable business networks with 24/7 monitoring.

Cybersecurity Solutions

Comprehensive protection against cyber threats including firewalls, antivirus, encryption, and security audits.

Hardware Maintenance

Proactive maintenance and rapid repair of servers, workstations, and peripherals to minimize downtime.

Software Installation

Seamless installation, configuration, and licensing management for all your business applications.

Tech Support

Responsive helpdesk support for all your IT issues, available remotely or on-site as needed.

Cloud Solutions

Migration, management, and optimization of cloud infrastructure for enhanced flexibility and scalability.

Our Team

About Us

Founded in 2020, Helpdesk IT Support has grown from a small local provider into a trusted regional IT solutions company, serving businesses across multiple small-office/home-office (SoHo) and corporate sectors

Our team of certified professionals brings together decades of combined experience in delivering reliable, cost-effective IT solutions that drive business growth.

Our Mission

To empower businesses through innovative technology solutions, providing reliable support that allows our clients to focus on what they do best.

Certified Professionals
24/7 Support
Industry Awards

Client Testimonials

What our clients say about our services

JD

John Dawson

CEO, Dawson & Co.

"Helpdesk IT Support transformed our network infrastructure. Their team is responsive, knowledgeable, and always goes above and beyond."

SM

Sarah Miller

Operations Director, TechForward

"Their cybersecurity audit identified vulnerabilities we didn't know existed. The implementation was smooth with minimal disruption."

RT

Robert Thompson

IT Manager, Global Retail

"We've been using their managed services for 5 years. Downtime has reduced by 80% and our team can focus on strategic projects."

Get in Touch

We're ready to help with all your IT needs

Our Office

Office 47, First Floor
Dar Freemarket Mall
Oysterbay, Dar es Salaam

Phone

Main: +255 711 770 88
Support: +255 711 770 88

Email

helpdesk@helpdeskit.co.tz
support@helpdeskit.co.tz

Hours

Monday - Friday: 8am - 6pm
Emergency Support: 24/7

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